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This webpage is exclusively for pet owners with a prescription for Neptra™ from their veterinary professional. The content is appropriate for owners in both the UK and Ireland; this may vary for content outside this page. We are required by law to only provide information about Elanco products for which customers have a valid prescription. 

If you do not have a prescription, please visit the main My Pet & I site.

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Learn why your dog has been prescribed Neptra by your vet

By taking your dog to the vet for their ear infection, you’ve taken the right step towards relieving your dog from their pain. Although ear infections are quite common in dogs - in fact, 1 in 5 dogs suffer from ear infections1 - they need to be seen by your vet as quickly as possible.

Ear infections (otitis externa) cause inflammation of the outer ear, including the ear flap and ear canal. This causes painful swelling and narrowing of the ear canal, which prevents ventilation and encourages the growth of bacteria and fungi (yeast).

Inflamed ear canal of dog ear

This is what your vet may see when they look inside your dog’s inflamed ear

Healthy ear canal of dog ear

This is what your vet may see when they look inside a dog’s healthy ear

Ear infections can be treated by administering ear drops into the ear canal.

Neptra is a one-dose treatment for ear infections that’s
only administered by vets in the clinic

Benefits of Neptra

Neptra tick
Relieves pain and inflammation

.

Neptra tick
Keeps working in your dog’s ear for up to 4 weeks

.

Neptra tick
Ears don't require any additional treatment at home

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How does Neptra work to treat ear infections?

Because it has a unique combination of ingredients, one single dose of Neptra is enough to take care of your dog’s ear infection and ease the pain they may be experiencing.

Anti-inflammatory action of Neptra
Anti-inflammatory

Mometasone gets to work quickly to help your dog feel more comfortable

Neptra contains the antibiotic florfenicol
Antibiotic

Florfenicol treats the most common bacteria found in canine ear infections2

Neptra contains the anti fungal terbinafine
Anti-fungal

Terbinafine treats the fungal infection that is common in ear infections

What happens after your vet applies Neptra?

Once your vet has put Neptra into your dog's ear, making sure the treatment gets to where it needs to be, you don't need to worry about any additional ear cleaning at home - just let Neptra get to work.

✗ DON’T 

✗ Let any water into your dog’s ears when bathing, and don’t take your dog swimming 

✗ Rub your dog’s ears which may be sore, until Neptra has done its work 

✗ Clean your dog’s ears or apply other ear treatments at home for 28 days, so Neptra can work effectively

Neptra keeps working in your dog’s ear for up to 4 weeks

It takes time for an infection to get better, so be patient and let the treatment do its work. But if you do have any concerns, don’t hesitate to speak to your vet.

Frequently asked questions

Ear infections in dogs cause itchy, smelly ears

What do ear infections in dogs look like?

What you need to know about ear infections in dogs and treatment options.

Labrador having ear checked by vet

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  1. Paterson S et al. Companion Animal. 2021, 26: Sup3, S1–S16. 
  2. Lynch SA, Helbig KJ. Vet Sci. 2021, 8: 11

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PM-UK-24-0052

Date of review: March 2024

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